The C.A.M. Report
Complementary and Alternative Medicine: Fair, Balanced, and to the Point
  • About this web log

    This blog is intended as an objective and dispassionate source of information on the latest CAM research. Since my background is in pharmacy and allopathic medicine, I view all CAM as advancing through the development pipeline to eventually become integrated into mainstream medical practice. Some will succeed while others fail. But all are treated fairly here.

  • About the author

    John Russo, Jr., PharmD, is president of The MedCom Resource, Inc. Previously, he was senior vice president of medical communications at www.Vicus.com, a complementary and alternative medicine website.

  • Common sense considerations

    The material on this weblog is for informational purposes. It is not medical advice or counsel. Be smart, consult your health professional before using CAM.

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    If you found the information here helpful, please consider supporting this site.If you found the information here helpful, please consider supporting this site.

  • Recent Posts

  • Recent Comments

    Meeting patients’ needs in healthcare

    It involves more than providing diagnostic and treatment expertise. Today, meeting patients’ needs includes using electronic tools that make it easier for everyone to communicate.

    Results from a just published survey show a disconnect between patient desires and provider services.

    • 82% of patients never received an email message from their primary healthcare provider
    • Only 15% indicated that their healthcare providers give them the option of scheduling their own appointments by email or through a Web site
    • Nearly three-quarters of patients would prefer paying medical bills online
    • But only one in seven can do so
    • Three out of four patients currently pay their medical bills via postal mail
    • But only 30% actually prefer this approach

    Note to CAM providers: To provide a service that will be appreciated by your patients, make better use of the Internet.

    8/2/06 18:15 JR

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